What should I do if I purchased the wrong product?
If you selected the wrong product by mistake, contact our support team immediately. While refunds are not possible (since digital items cannot be returned), we may assist with a replacement if the key has not been activated and our team can verify the case.
Our goal is to help you get the correct product whenever possible.
Do you offer support after the purchase?
Yes. Keylify provides full post-purchase support. If you have any installation or activation questions, our team is available to assist you step by step.
What proof do I need if something is not working?
To help you quickly and accurately, our support team may request:
- Screenshots of the activation error
- Full screenshots showing the product version installed
- Any other relevant information needed to verify the problem
If sensitive info appears, you can cover it using any screenshot tool.
I did not receive my email. What should I do?
First, check your spam or promotions folder. If the email is not there, simply log in to your Keylify account and open the Orders section to view all your purchased keys. If you still need help, contact our support team and we will resend it manually.
How fast will I receive my product key?
Delivery is instant.
Our automated system sends your purchased product key directly to:
- Your email inbox
- Your Keylify account Orders page
Keys and instructions are stored permanently in your account so you can access them anytime.
